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Need more information? Feel
free to contact us at any time,
and we'll be glad to assist you.
[email protected]
Mon-Fri: 8 am - 23 pm
Sat-Sun: 10 pm - 22 pm
Customer Support 24/7
We are here and ready to help
Response Time Within 24 Hours
FAQs
Most frequent questions and answers
- On the home page, look for the user icon at the top right.
- Enter your username or registration email and password to access your account.
Below are the possible reasons for account deactivation:
1. Self-deactivation. In this case, we suggest that you create a new account.
2. Deactivated due to trading rules violation.
3. Due to security reasons, we temporarily locked your account to protect your information.
If the account is not deactivated by yourself, you may contact our support to get more information.
To change your register email address, please follow the below steps:
- Sign in your account;
- Click here to Change Email Address;
- Choose “Account details”, then click on “Email address” to change your current registered email;
- Enter the new email address and click on “Save changes”.
Delivery times vary based on your location. Typically, orders are processed and shipped within 1-3 business days, and delivery can take 7-15 business days depending on your location.
We offer a return policy on most products. If you’re not satisfied with your purchase, you can return it for a refund or exchange, subject to our terms and conditions.
Yes, we offer free standard shipping on orders over a certain amount. You can find more details on our shipping page.
You can reach our customer support team via email, phone, or live chat. Our support hours and contact information can be found on our Contact Us page.
Yes, we take data security seriously. Our website uses SSL encryption to protect your personal information, and we never share your data with third parties without your consent. More details are provided on Privacy policy page.
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We accept payment by MasterCard, Visa debit, Visa and American Express.
An email will be send to you and in your order history within ‘My Account’.
Yes, you will receive a tracking number via email once your order is shipped. You can use this tracking number to monitor the status of your shipment.
We accept major credit cards (Visa, MasterCard, American Express, and other secure online payment methods.
Taxes are calculated based on your location and will be added to your total during checkout. For international orders, customs duties may apply, and customers are responsible for any additional fees.
Yes, all our products come with a manufacturer’s warranty. The warranty period and coverage details are provided on warranty page.
If your order hasn’t been shipped yet, you may be able to cancel or modify it. Please contact our customer support team as soon as possible to make the necessary changes.
The product page will indicate the availability status of each item. If an item is out of stock, you may see an option to be notified when it’s back in stock.
Thank you for reaching out to Melhor Magazine. We're excited to assist you!
If you have a specific question or need personalized assistance, simply fill out the form on the side, and our team will be happy to respond as soon as possible.
We strive to provide the best customer service, and we look forward to helping you with any inquiries or concerns you may have.
If you have a specific question or need personalized assistance, simply fill out the form below, and our team will be happy to respond as soon as possible.
We strive to provide the best customer service, and we look forward to helping you with any inquiries or concerns you may have.
If you have any enquiries with your order, please contact us below.
Contact us to provide a comment, report any issues or ask a question about your order.
